Reachable 24/7 · 515-216-4293 · Des Moines metro & Central Iowa Elite Restoration Services of Iowa, LLC · Iowa Reg. #C151765
Elite Restoration Services of Iowa, home Call 515-216-4293

Water & flood damage

Water Damage Restoration in Des Moines

Burst pipes, failed sump pumps, water heater and appliance leaks, and basement flooding. Call any hour and we'll set up a free on-site inspection to see what got wet and what it needs.

Call 515-216-4293 Request a free inspection

Free, no-obligation inspection within our service area. Work is billed only if you approve it in a signed work authorization.

Any hour, day or night. Our answering service takes your message and our office calls you back.

  • 5.0 from
    23 Google reviews
  • IICRC Certified Firm
  • BBB A+
  • Locally owned
Air mover drying a carpeted stair landing on a water damage job Our crew's photo · water job

Last updated · Written by the Elite Restoration Services of Iowa team

What does water damage restoration involve?

Water damage restoration generally means stopping the source, removing standing water, taking out materials that can't be dried, and drying the structure while tracking moisture readings until materials are dry. Documentation matters too. At Elite, the photos, moisture logs and scope from your job are handed over to whichever repair contractor you choose.

How is a flooded basement or wet room usually dried out?

The industry standard for professional water damage restoration is the IICRC S500. In general, the work follows the order below. Every loss is different, and the free on-site inspection is where the plan for yours starts.

  1. Inspect and measure

    Moisture meters show where the water actually traveled, which is often farther than the visible stain.

  2. Extract

    Standing water is pulled out of carpet, pad and hard surfaces. Extraction removes far more water than evaporation.

  3. Remove what can't be dried

    Materials like soaked carpet pad or drywall that has wicked water are often removed.

  4. Dry and monitor

    Air movers and dehumidifiers run while moisture is checked until materials reach a dry standard.

Want someone to come look at it?

The on-site inspection is free, with no obligation, within our service area. Call any hour, or send a short request and our office will call you back.

Call 515-216-4293 Request a free inspection

Free, no-obligation inspection within our service area. Work is billed only if you approve it in a signed work authorization.

What kinds of water damage does Elite handle?

Water and flood damage is one of Elite's core services, for homes and commercial buildings. The type of water matters: clean water, gray water and sewage are handled differently, so it's identified first.

  • Burst and frozen pipes

    Iowa winters can freeze and split pipes in exterior walls, crawlspaces and garages.

  • Sump pump and basement flooding

    Finished basements can hold water in carpet, pad and the bottom of the drywall.

  • Water heaters, washers and dishwashers

    Slow leaks under appliances often reach subfloor and cabinets before anyone sees them.

  • Roof and storm leaks

    Wet insulation and ceiling drywall can sag or grow mold if left wet.

  • Commercial water losses

    Offices, schools, churches and multi-unit buildings. Commercial buildings can also request a free pre-loss walkthrough.

  • Sewage backups

    Sewage is Category 3 water, a different job with different rules. See sewage backup cleanup.

Will my insurance cover water damage?

Many policies cover sudden, accidental water damage like a burst pipe, and many exclude or limit flooding and slow leaks. Only your policy and your adjuster can answer that. What Elite can do is document the job so the facts are clear.

  • Photos of the damage
  • Moisture logs
  • A scope of the work
  • All of it handed over to whichever repair contractor you choose
  • We're not a public adjuster, so we don't negotiate or settle claims

Who we do this for

Who needs water damage restoration?

Water Damage Restoration looks different in a house, an apartment building, a school or a business. These pages cover the risks and priorities for each.

Residential & Homeowners

Burst pipes, basement floods, kitchen fires and mold in Central Iowa homes.

Learn more

Multi-Family, HOAs & Property Managers

Leaks that cross units, and a free pre-loss walkthrough for your properties.

Learn more

Commercial, Office & Retail

Commercial and large-loss restoration, with a free pre-loss walkthrough.

Learn more

K-12 Schools

School buildings that need to stay safe and open, with a free pre-loss walkthrough.

Learn more

Water Damage Restoration near you

See all our services

Straight answers

Water Damage Restoration: questions people ask us

Don't see yours? Call 515-216-4293 any hour and ask.

How long does it take to dry out water damage?

It depends on how much water there was, what it soaked into and the weather. Drying is usually judged by moisture readings rather than the calendar.

Can I dry it out myself with fans?

Small, clean spills caught right away often can be. Once water has reached pad, subfloor, drywall or insulation, household fans usually dry the surface and leave moisture underneath. A free on-site inspection can tell you which you have.

Do I need to rip out my carpet?

Not always. Carpet can sometimes be dried in place after a clean-water loss. Pad is often replaced, and carpet soaked with sewage or floodwater is generally removed. Ask for the reasons before anything is torn out.

When should I worry about mold after a leak?

The EPA says mold can begin growing on damp materials within 24 to 48 hours, which is why drying should start as soon as possible.

Do I have to use your company for repairs?

No. M&B Contractor Services is an optional repair partner. You can use any contractor you like, and we hand over our photos, moisture logs and scope.

Elite Restoration Services of Iowa, LLC and M&B Contractor Services LLC have the same owners. If you need repairs or rebuilding after mitigation, M&B is one option, but you are never required to use M&B. You are free to choose any contractor, and your choice will not affect the mitigation services Elite provides. We share your information with M&B only with your permission.

Insurance and deductibles

Elite does not waive, rebate, absorb, or pay insurance deductibles, and we do not offer discounts, gifts, or anything else of value to offset your deductible. You are responsible for your deductible and for any costs your insurance does not cover. We are not an insurance company or public adjuster, we cannot promise your insurance will cover your loss, and we do not negotiate insurance claims on your behalf. If you ask us to, we can provide photos, moisture readings, estimates, and invoices to you or your insurance company.

About Elite Restoration Services of Iowa

Elite Restoration Services of Iowa, LLC is a locally owned, independent restoration company at 751 NE 46th Ave, Des Moines, Iowa 50313, offering water, fire and smoke, mold, storm and sewage damage restoration. It has been fully operating since February 2026. Elite is an IICRC Certified Firm, BBB A+ accredited and Iowa registered contractor #C151765. Phone 515-216-4293, answered 24/7.

About EliteAll servicesService areasReviews

Call Elite. Consider it handled.

Request a free water damage restoration inspection

515-216-4293

Calling is the most direct way to reach us, day or night. Prefer to type? Send this short form and our office will call you back.

  • 751 NE 46th Ave, Des Moines, IA 50313
  • Free on-site inspection
  • Your choice of repair contractor

Free on-site inspections within our service area in the Des Moines metro and Central Iowa; ask us about any limits when you call. The inspection is free with no obligation. Mitigation, lab testing, and repair work are billed only if you approve them in a signed work authorization.

Elite Restoration Services of Iowa, LLC and M&B Contractor Services LLC have the same owners. If you need repairs or rebuilding after mitigation, M&B is one option, but you are never required to use M&B. You are free to choose any contractor, and your choice will not affect the mitigation services Elite provides. We share your information with M&B only with your permission.

Free inspection request

A few quick details and our office will call you back. All fields are required unless marked optional.

We use the information you submit only to respond to your request and provide our services. We do not sell your information. We will share it with M&B Contractor Services LLC or your insurance company only with your permission. Calls with Elite may be recorded. See our Privacy Policy and Terms of Use.

Urgent? Call 515-216-4293 any hour.

Call 515-216-4293 Free inspection