Reachable 24/7 · 515-216-4293 · Des Moines metro & Central Iowa Elite Restoration Services of Iowa, LLC · Iowa Reg. #C151765
Elite Restoration Services of Iowa, home Call 515-216-4293

Contents recovery

Contents Recovery and Pack-Out in Des Moines

When a fire or water loss hits, your belongings need a plan too. Contents recovery is one of Elite's services. Call for a free on-site inspection and we'll talk through what your belongings need.

Free, no-obligation inspection within our service area. Work is billed only if you approve it in a signed work authorization.

Any hour, day or night. Our answering service takes your message and our office calls you back.

  • 5.0 from
    23 Google reviews
  • IICRC Certified Firm
  • BBB A+
  • Locally owned

Last updated · Written by the Elite Restoration Services of Iowa team

What is a contents pack-out?

A contents pack-out is when a restoration crew boxes and removes belongings from a damaged home or building, typically inventories them, and moves them somewhere safe for cleaning or storage while the structure is repaired. It helps protect belongings from further damage and gives the insurance claim a clear record of what was affected.

When do you need a pack-out?

Usually when the building needs work that belongings would be in the way of, or damaged by: tear-out, drying, soot cleaning or rebuilding. Sometimes only a few rooms need it.

  • After a fire, when smoke and soot reached furniture, clothing and keepsakes
  • After a large water loss, when floors and walls need to come out
  • When a building will be under repair for weeks
  • Before a hoarding cleanup, to separate what the owner wants to keep

Want someone to come look at it?

The on-site inspection is free, with no obligation, within our service area. Call any hour, or send a short request and our office will call you back.

Free, no-obligation inspection within our service area. Work is billed only if you approve it in a signed work authorization.

How does a pack-out usually work?

These steps are common practice. Tell the crew up front what matters most to you.

  1. Walk-through

    Priorities are noted room by room, like medications, documents and irreplaceable items.

  2. Inventory and pack

    Items are photographed or listed and boxed by room.

  3. Clean

    Salvageable items are cleaned and deodorized.

  4. Return

    Belongings come back once the space is ready.

Straight answers

Contents Recovery & Pack-Out: questions people ask us

Don't see yours? Call 515-216-4293 any hour and ask.

What about items that can't be saved?

They should be documented with photos for your claim. It's reasonable to ask that nothing be thrown away without your approval.

Does insurance pay for pack-out?

Contents cleaning and storage are often part of a covered claim, but coverage depends on your policy. A clear record of affected items helps your adjuster either way.

Do businesses need pack-outs too?

They can: offices, churches and schools have files, furniture and equipment that need protecting during repairs. Call to talk through your situation.

Insurance and deductibles

Elite does not waive, rebate, absorb, or pay insurance deductibles, and we do not offer discounts, gifts, or anything else of value to offset your deductible. You are responsible for your deductible and for any costs your insurance does not cover. We are not an insurance company or public adjuster, we cannot promise your insurance will cover your loss, and we do not negotiate insurance claims on your behalf. If you ask us to, we can provide photos, moisture readings, estimates, and invoices to you or your insurance company.

About Elite Restoration Services of Iowa

Elite Restoration Services of Iowa, LLC is a locally owned, independent restoration company at 751 NE 46th Ave, Des Moines, Iowa 50313, offering water, fire and smoke, mold, storm and sewage damage restoration. It has been fully operating since February 2026. Elite is an IICRC Certified Firm, BBB A+ accredited and Iowa registered contractor #C151765. Phone 515-216-4293, answered 24/7.

Call Elite. Consider it handled.

Request a free contents recovery & pack-out inspection

515-216-4293

Calling is the most direct way to reach us, day or night. Prefer to type? Send this short form and our office will call you back.

  • 751 NE 46th Ave, Des Moines, IA 50313
  • Free on-site inspection
  • Your choice of repair contractor

Free on-site inspections within our service area in the Des Moines metro and Central Iowa; ask us about any limits when you call. The inspection is free with no obligation. Mitigation, lab testing, and repair work are billed only if you approve them in a signed work authorization.

Elite Restoration Services of Iowa, LLC and M&B Contractor Services LLC have the same owners. If you need repairs or rebuilding after mitigation, M&B is one option, but you are never required to use M&B. You are free to choose any contractor, and your choice will not affect the mitigation services Elite provides. We share your information with M&B only with your permission.

Free inspection request

A few quick details and our office will call you back. All fields are required unless marked optional.

We use the information you submit only to respond to your request and provide our services. We do not sell your information. We will share it with M&B Contractor Services LLC or your insurance company only with your permission. Calls with Elite may be recorded. See our Privacy Policy and Terms of Use.

Urgent? Call 515-216-4293 any hour.

Call 515-216-4293 Free inspection