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Water Damage Guides for Des Moines Homeowners
Plain answers to the questions people ask us about burst pipes, frozen pipes, sump pumps and insurance. General information; every home and policy is different.
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What to Do in the First Hour After a Burst Pipe
When a pipe bursts, the first hour decides a lot about how big the job gets. Here's a simple order to follow.
Read the guideDoes Homeowners Insurance Cover a Burst Pipe?
The short answer: often, but it depends on your policy and how the damage happened. Here's what homeowners generally run into.
Read the guideHow to Prevent Frozen Pipes in Iowa
Iowa winters are hard on plumbing. Pipes in exterior walls, crawlspaces, garages and unheated rooms are the most at risk. These steps come from the American Red Cross's frozen-pipe guidance plus common practice.
Read the guideSump Pump Failure Checklist
A sump pump only matters on the worst day of the year, so it's easy to forget. Use this checklist twice a year, spring and fall, and before big storms.
Read the guideCan I Choose My Own Restoration Company?
Your insurer may suggest a restoration company, but you can choose who works on your home. What to ask, what to sign, and how the claim works in Iowa.
Read the guideIce Dam Water Damage: What to Do Inside Your Home
Ice dam leaking into your ceiling? Signs, safe first steps, and drying the interior water damage. Roof work goes to a roofer; we handle the inside.
Read the guideSump Pump Failure? How to Prevent Mold in a Finished Basement
Sump pump failed in a finished basement? What to do in the first day, where water hides, and the signs mold has started. Des Moines metro guide.
Read the guideWater in Your Des Moines Basement? Here Is What to Do Now
Water in your Des Moines basement? Step-by-step: safety, the source, sewage or not, photos, insurance, and drying before mold. Phone answered 24/7.
Read the guideWant someone to come look at it?
The on-site inspection is free, with no obligation, within our service area. Call any hour, or send a short request and our office will call you back.
Free, no-obligation inspection within our service area. Work is billed only if you approve it in a signed work authorization.
