Water emergency? Our phone is answered 24/7. Call 515-216-4293
Reachable 24/7 · 515-216-4293 · Des Moines metro & Central Iowa Elite Restoration Services of Iowa, LLC · Iowa Reg. #C151765
Elite Restoration Services of Iowa, home Call 24/7: 515-216-4293

Hoarding cleanup & specialty cleaning

Hoarding Cleanup & Specialty Cleaning in Des Moines

For residents, families, landlords and executors. We go at your pace, you make the keep-or-go decisions, and the goal is a safe, livable home. It starts with a private phone call.

Call 515-216-4293 Request a free inspection

Free, no-obligation inspection within our service area. Work is billed only if you approve it in a signed work authorization.

Any hour, day or night. Our answering service takes your message and our office calls you back.

  • 5.0 from
    23 Google reviews
  • IICRC Certified Firm
  • BBB A+
  • Locally owned

Last updated · Written by the Elite Restoration Services of Iowa team

What does hoarding cleanup involve?

Professional hoarding cleanup usually starts with a private conversation and a walkthrough, then sorting belongings into keep, donate and discard, with the person or family making the decisions. Debris is removed, the home is cleaned and sanitized, and related damage like water, odor or mold is addressed. Elite Restoration Services of Iowa does this across the Des Moines metro. Call 515-216-4293, answered 24/7.

Who we help

Hoarding situations reach us from many directions. Whoever you are, the first step is the same: a call.

  • Residents

    If it is your home, you stay in charge of the decisions and the pace.

  • Families

    Adult children and relatives worried about a parent or loved one.

  • Landlords and property managers

    Units that need to be made safe and rentable again. See property managers.

  • Executors and estates

    Homes that need to be cleared and cleaned after a death.

How a hoarding cleanup works

Every home and every person is different. This is the usual order.

  1. A private conversation

    It starts with a phone call. Tell us who is involved, what the home is like and any concerns, including privacy. No judgment.

  2. A free on-site walkthrough

    We look at the home together and talk through goals, timing and anything urgent like water damage, odor or blocked exits.

  3. Sorting with you in charge

    Belongings are sorted into keep, donate and discard. Keep-or-go decisions belong to the resident or family, and the pace stays with them.

  4. Debris removal

    Discarded items and trash are removed from the home.

  5. Cleaning and sanitizing

    The home is cleaned and sanitized. Related damage, like water, mold or odor, is addressed. Pest control is usually a separate licensed provider.

  6. A safe, livable home

    The usual goal is a safe, livable home, not an empty one.

Ready to talk it through?

Call any hour. The first on-site visit is free, with no obligation, within our service area.

Call 515-216-4293 Request a free inspection

Free, no-obligation inspection within our service area. Work is billed only if you approve it in a signed work authorization.

Specialty cleaning

Hoarding cleanup often overlaps with other cleaning and restoration needs, which Elite also handles.

Is any of this an insurance claim?

The hoarding cleanup itself usually is not. But if sudden damage turns up, like a burst pipe or a water heater leak, that part may be. If so, here is the usual order.

  1. Make the area safe and stop the source

    Shut off the water or wait for the fire department to release the building. Call 911 first for any fire, gas smell or electrical danger.

  2. Call your insurance company

    Opening the claim early lets you ask what your carrier needs from you. Only your policy and adjuster can say what is covered.

  3. Call Elite for a free inspection

    Our phone is answered 24/7. We look at what got wet or smoke-damaged and explain what it needs before any work is authorized.

  4. Document as we go

    Photos, moisture readings and a written scope are kept for the job, which is the record your adjuster reviews.

  5. Pick your repair contractor

    Once mitigation is done, the file goes to the contractor you choose.

You choose who does your repairs

Elite handles the emergency side: stopping further damage, drying and cleaning, and documenting the job. When it is time to rebuild, the choice of contractor is yours. Our photos, moisture logs and scope go to whichever contractor you pick, so nobody has to start from scratch.

  • You are never required to use any particular repair contractor
  • Your documentation goes with you: photos, moisture logs and a written scope
  • Work is billed only if you approve it in a signed work authorization
  • We're not a public adjuster, so we don't negotiate or settle claims

Hoarding cleanup across the Des Moines metro

Our office is at 751 NE 46th Ave in Des Moines, and we serve homes and businesses across the metro and Central Iowa. Commercial buildings can also request a free pre-loss walkthrough.

Straight answers

Hoarding cleanup: questions people ask us

Don't see yours? Call 515-216-4293 any hour and ask.

Will the neighbors know?

Tell us your concerns when you call, and we will talk through them honestly.

Do we have to throw everything out?

No. The usual goal is a safe, livable home, not an empty one. Keep-or-go decisions belong to the resident or family.

Who calls you for hoarding cleanup?

Residents themselves, adult children and other family, landlords and property managers, and executors handling an estate. Any of them can start with a phone call.

What if there is also water damage, mold or pests?

Hidden damage is common in these situations, and water, mold and odor are part of what Elite handles. Pest control is usually a separate licensed provider.

Does insurance cover hoarding cleanup?

Usually the cleanup itself is not an insurance claim, but sudden damage found along the way, like a burst pipe, might be. Only your policy and adjuster can say.

Is the first visit free?

Yes. The on-site visit is free, with no obligation, within our service area. Work is billed only if you approve it in a signed work authorization.

Elite Restoration Services of Iowa, LLC and M&B Contractor Services LLC have the same owners. If you need repairs or rebuilding after mitigation, M&B is one option, but you are never required to use M&B. You are free to choose any contractor, and your choice will not affect the mitigation services Elite provides. We share your information with M&B only with your permission.

About Elite Restoration Services of Iowa

Elite Restoration Services of Iowa, LLC is a locally owned, independent restoration company at 751 NE 46th Ave, Des Moines, Iowa 50313, offering water, fire and smoke, mold, storm and sewage damage restoration. It has been fully operating since February 2026. Elite is an IICRC Certified Firm, BBB A+ accredited and Iowa registered contractor #C151765. Phone 515-216-4293, answered 24/7.

About EliteAll servicesService areasReviews

Call Elite. Consider it handled.

Request a free hoarding cleanup inspection

515-216-4293

Calling is the most direct way to reach us, day or night. Prefer to type? Send this short form and our office will call you back.

  • 751 NE 46th Ave, Des Moines, IA 50313
  • Free on-site inspection
  • Your choice of repair contractor

Free on-site inspections within our service area in the Des Moines metro and Central Iowa; ask us about any limits when you call. The inspection is free with no obligation. Mitigation, lab testing, and repair work are billed only if you approve them in a signed work authorization.

Elite Restoration Services of Iowa, LLC and M&B Contractor Services LLC have the same owners. If you need repairs or rebuilding after mitigation, M&B is one option, but you are never required to use M&B. You are free to choose any contractor, and your choice will not affect the mitigation services Elite provides. We share your information with M&B only with your permission.

Free inspection request

A few quick details and our office will call you back. All fields are required unless marked optional.

We use the information you submit only to respond to your request and provide our services. We do not sell your information. We will share it with M&B Contractor Services LLC or your insurance company only with your permission. Calls with Elite may be recorded. See our Privacy Policy and Terms of Use.

Urgent? Call 515-216-4293 any hour.

Call 24/7 515-216-4293 Free inspection