Water emergency? Our phone is answered 24/7. Call 515-216-4293
Reachable 24/7 · 515-216-4293 · Des Moines metro & Central Iowa Elite Restoration Services of Iowa, LLC · Iowa Reg. #C151765
Elite Restoration Services of Iowa, home Call 24/7: 515-216-4293

Service area · Waukee, Dallas County

Water Damage Restoration in Waukee, IA

Waukee is one of the fastest-growing cities in the metro, and newer homes mean finished basements, sump pumps and plenty of plumbing. When one fails, call any hour for a free on-site inspection.

Call 515-216-4293 Request a free inspection

Free, no-obligation inspection within our service area. Work is billed only if you approve it in a signed work authorization.

Any hour, day or night. Our answering service takes your message and our office calls you back.

  • 5.0 from
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  • IICRC Certified Firm
  • BBB A+
  • Locally owned

Last updated · Written by the Elite Restoration Services of Iowa team

Who provides water damage restoration in Waukee?

Elite Restoration Services of Iowa, a locally owned, independent restoration company based in Des Moines, provides water damage restoration in Waukee, along with fire and smoke, mold, storm and sewage cleanup. Elite is an IICRC Certified Firm, BBB A+ accredited, and the on-site inspection is free. Call 515-216-4293, answered 24/7.

What makes Waukee water damage different?

Waukee was founded in 1869, first named Shirley, and incorporated on July 2, 1878. The Shuler coal mine operated here until it closed in 1949. The city has grown fast, from 23,940 residents in the 2020 Census to an estimated 34,420 in 2024, which means a large share of newer homes. Newer homes often have finished basements, sump pumps and many plumbing connections, and those are the usual sources of water losses here, along with Iowa cold snaps and summer storms.

Common causes of water damage in Waukee

These are common kinds of losses based on local housing, weather and waterways. They are general, not a statement about any one property.

How we handle a water loss in Waukee

We follow the IICRC S500 approach to water damage, and we have an IICRC Triple Master on staff. Here is what the job usually looks like.

  1. Free inspection and moisture mapping

    Moisture meters show where the water actually traveled, which is often farther than the visible stain. We identify the water type first: clean, gray or sewage.

  2. Stop the damage

    The source is stopped or isolated, and belongings are moved out of harm's way.

  3. Extract standing water

    Water is pulled out of carpet, pad and hard floors. Extraction removes far more water than fans or evaporation can.

  4. Remove what can't be dried

    Soaked pad, or drywall and insulation that have wicked water, are often removed. You get the reason for each item before it comes out.

  5. Dry and monitor

    Air movers and dehumidifiers run while readings are taken until materials reach a dry standard. Drying is judged by the readings, not the calendar.

  6. Hand over the file

    Photos, moisture logs and a written scope go to you, your adjuster and whichever repair contractor you choose.

Water in your Waukee home or business?

Call any hour. The on-site inspection is free, with no obligation, within our service area.

Call 515-216-4293 Request a free inspection

Free, no-obligation inspection within our service area. Work is billed only if you approve it in a signed work authorization.

Where we work in Waukee

We work across Waukee, from the older blocks near the original town to the newer subdivisions on every side of the city, for homes, rentals, schools, churches and businesses. Commercial buildings can request a free pre-loss walkthrough.

Water damage and insurance in Waukee

The claim process is the same in every city, but the paperwork matters. Here is the usual order.

  1. Make the area safe and stop the source

    Shut off the water or wait for the fire department to release the building. Call 911 first for any fire, gas smell or electrical danger.

  2. Call your insurance company

    Opening the claim early lets you ask what your carrier needs from you. Only your policy and adjuster can say what is covered.

  3. Call Elite for a free inspection

    Our phone is answered 24/7. We look at what got wet or smoke-damaged and explain what it needs before any work is authorized.

  4. Document as we go

    Photos, moisture readings and a written scope are kept for the job, which is the record your adjuster reviews.

  5. Pick your repair contractor

    Once mitigation is done, the file goes to the contractor you choose.

You choose who does your repairs

Elite handles the emergency side: stopping further damage, drying and cleaning, and documenting the job. When it is time to rebuild, the choice of contractor is yours. Our photos, moisture logs and scope go to whichever contractor you pick, so nobody has to start from scratch.

  • You are never required to use any particular repair contractor
  • Your documentation goes with you: photos, moisture logs and a written scope
  • Work is billed only if you approve it in a signed work authorization
  • We're not a public adjuster, so we don't negotiate or settle claims

More services in Waukee

Water is the most common call, but it is not the only one. Elite also handles these in Waukee:

Nearby service areas

Elite serves the whole Des Moines metro.

Straight answers

Water damage in Waukee: questions people ask us

Don't see yours? Call 515-216-4293 any hour and ask.

Do you do water damage restoration in Waukee?

Yes. Elite Restoration Services of Iowa serves homes and businesses in every part of Waukee, from our office at 751 NE 46th Ave in Des Moines. Call 515-216-4293, answered 24/7, to confirm your address.

Is the inspection free in Waukee?

Yes, within our service area, with no obligation. Work is billed only if you approve it in a signed work authorization.

Can I call at night or on a weekend?

Yes. Our phone is answered 24/7. An answering service takes your message, our office calls you back, and our management team dispatches the crew.

My sump pump failed. What should I do first?

If it is safe, check the breaker and the discharge line, keep power off in standing water, move belongings up, take photos and call us. Many policies treat sump or sewer backup as a separate add-on, so ask your insurer.

Do I have to use your company for repairs?

No. You choose who does your repairs, and we hand over our photos, moisture logs and scope to that contractor.

Does homeowners insurance cover water damage?

Many policies cover sudden, accidental water damage like a burst pipe and limit or exclude flooding, sewer backup and slow leaks. Only your policy and adjuster can answer that for your claim.

Elite Restoration Services of Iowa, LLC and M&B Contractor Services LLC have the same owners. If you need repairs or rebuilding after mitigation, M&B is one option, but you are never required to use M&B. You are free to choose any contractor, and your choice will not affect the mitigation services Elite provides. We share your information with M&B only with your permission.

About Elite Restoration Services of Iowa

Elite Restoration Services of Iowa, LLC is a locally owned, independent restoration company at 751 NE 46th Ave, Des Moines, Iowa 50313, offering water, fire and smoke, mold, storm and sewage damage restoration. It has been fully operating since February 2026. Elite is an IICRC Certified Firm, BBB A+ accredited and Iowa registered contractor #C151765. Phone 515-216-4293, answered 24/7.

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  • 751 NE 46th Ave, Des Moines, IA 50313
  • Free on-site inspection
  • Your choice of repair contractor

Free on-site inspections within our service area in the Des Moines metro and Central Iowa; ask us about any limits when you call. The inspection is free with no obligation. Mitigation, lab testing, and repair work are billed only if you approve them in a signed work authorization.

Elite Restoration Services of Iowa, LLC and M&B Contractor Services LLC have the same owners. If you need repairs or rebuilding after mitigation, M&B is one option, but you are never required to use M&B. You are free to choose any contractor, and your choice will not affect the mitigation services Elite provides. We share your information with M&B only with your permission.

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We use the information you submit only to respond to your request and provide our services. We do not sell your information. We will share it with M&B Contractor Services LLC or your insurance company only with your permission. Calls with Elite may be recorded. See our Privacy Policy and Terms of Use.

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