Last updated · Written by the Elite Restoration Services of Iowa team
How should a property manager handle a water leak that affects several units?
Shut off the source, notify affected residents, and have every unit that might be wet checked with moisture meters, including units below and beside the source, since water travels through ceilings and walls. Document each unit separately with photos and readings. Clear unit-by-unit records help with owner communication, HOA decisions and insurance claims.
What typically goes wrong for property managers and HOAs?
Most calls fall into four groups. The details below are the risks we plan for in these buildings; every loss is different, and the inspection tells us what yours needs.
Water
Supply line and water heater failures that migrate to units below, sprinkler and roof leaks, sewer backups in shared lines.
Fire and smoke
Kitchen fires, with smoke traveling through shared hallways and ventilation.
Mold
Bathrooms without adequate ventilation, slow leaks inside walls, and vacant units left closed up.
Other
Hoarding situations after a move-out.