Last updated · Written by the Elite Restoration Services of Iowa team
What happens when I call Elite after hours?
Our answering service takes your name, address and what's happening. Our office calls you back, and our management team dispatches the crew. We'll tell you honestly what timing to expect when we call you back. Meanwhile, shut off the water, stay away from anything electrical, and photograph the damage.
What happens when you call after hours?
Every call follows the same process. We'll tell you honestly what timing to expect when we call you back.
Answering service
Takes your name, address and what's happening.
Office callback
Our office calls you back.
Dispatch
Management dispatches the crew.
